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General Conditions of Sale and Use

G.T.C
General Conditions of Sale and Use (Terms of Service and Terms of Use)
Europe & United States
This website is operated by The Good Maison. Throughout the site, we use the terms “we”, “us” and “our” when referring to The Good Maison. This website, including all information, tools and services to which it provides access, is offered by The Good Maison to you, the user, provided that you accept all of the terms, conditions, policies and notices stipulated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” and “Terms of Use”), including by the terms, conditions and policies mentioned herein and/or accessible by hyperlink. These Terms apply to all users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/or content providers.

Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited thereto.

Each new tool or feature added to this site is also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access or use of the website after changes are posted constitutes acceptance of the changes.
1. GENERAL CONDITIONS OF USE - TERMS OF USE
By agreeing to these Terms of Use, you represent that you are at or above the age of majority in your region, province or state and have given us permission to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using the Service (including but not limited to copyright laws). You must not transmit any computer viruses or any codes of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.
2. GENERAL CONDITIONS OF SALE - TERMS OF SERVICE
We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (not including credit card information), may be transferred unencrypted and that includes (a) transmissions over multiple networks; and (b) changes made to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of or access to the Service or any contact on the website through which the Service is provided, without permission by us, expressly written.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more timely sources of information. If you rely on the content of this site, you do so at your own risk.

This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains. You acknowledge that it is your responsibility to monitor changes to our site.
4. PRICE
The prices of the services provided are indicated on the thegoodmaison.com website and on our request forms for the third-party tool Typeform.

The Good Maison offers two interior design services, plus additional options:
- 1/ Premier Service: $145.00 including tax.
- 2/ Seasonal Service: $105.00 including tax.
- 3/ Additional options:
Option 4 Extra Furniture: $25.00 ​​including tax.
Option 8 Extra Furniture: $45.00 including tax.
Option 4 Extra Objects: $25.00 ​​including tax.
Option 8 Extra Objects: $45.00 including tax.

Payments must be made in accordance with the accepted payment methods specified on the website or on our third-party tools like Typeform and Stripe. All payments are non-refundable unless otherwise stated.
4.1 CHANGES TO THE SERVICE AND PRICES
The prices of our services are subject to change without notice. We reserve the right to modify or terminate the Service at any time without notice. We cannot be held responsible to you or any third party for any change in price, or for any modification, suspension or interruption of the Service.
5. PRODUCTS AND SERVICES
The Good Maison is an online interior design service.

The Good Maison undertakes to provide the services described on the site thegoodmaison.com, in accordance with the specifications detailed on the site and as indicated below.

The Good Maison offers two interior design services, plus additional options:
- 1/ Premier Service.
- 2/ Seasonal Service (this service may or may not be available, depending on the seasons, for example: Christmas, New Year, etc.).
- 3/ Additional options (only if the options are available, it is possible to add the options to the Premier Service and the Seasonal Service).

Any request by the customer, specific or personalized, will not be accepted.

1/ The Premier Service provided to the customer by The Good Maison is composed of three digital products with a total of 15 decor articles (with additional options), readable in PDF format (A4 format) and usable on the following media: desktop, laptop, mobile phone and tablet.

When making their request, the customer must choose one of the three possibilities below:
- Furniture + Objects (15 articles in total).
- Furniture (15 articles in total). Examples: Sofa, table, chair…
- Objects: Small furniture can be part of the selected articles. (15 articles in total). Examples: Vase, candle, book…

The selection of the 15 articles may vary depending on the choice made by the customer in the request form. The Good Maison is free to select the most relevant articles for each request.

Below you will find the detailed list of the 3 digital products in the Premier Service, made up of a total of 15 decor articles:
- A moodboard* with 15 decor articles. (Images + text).
- A shopping list** with the 15 articles selected (above) in the first moodboard (1/), with details on the articles and direct links to purchase them. (Text).
- An inspirational moodboard*, with photos and examples of how to use the articles in your home. (Images + text).

*Moodboard definition: A moodboard is a type of collage that can be composed of images, text and objects according to the choice of its creator. Source: Wikipedia.

**Shopping list definition: List of things to buy, shopping list. Source: Wikipedia.

2/ The Seasonal Service provided to the customer by The Good Maison is composed of two digital products with a total of 10 decor articles (with additional options), readable in PDF format (A4 format) and usable on the following media: desktop, laptop, mobile phone and tablet.

This service is only available with the choice of “Objects” which will be automatically added to the request form. Therefore, it is not possible to choose the choice of “Furniture + Objects” or “Furniture”.
- Objects: Small furniture can be part of the selected articles. (10 articles in total). Example: Vase, candle, book…

The selection of the 10 articles may vary depending on the choice made by the customer in the request form. The Good Maison is free to select the most relevant articles for each request.

Below you will find the detailed list of the 2 digital products in the Seasonal Service, made up of a total of 10 decor articles:
- A moodboard* with 10 decor articles. (Images + text).
- A shopping list** with the 10 articles selected (above) in the first moodboard (1/), with details on the articles and direct links to purchase them. (Text).

*Moodboard definition: A moodboard is a type of collage that can be composed of images, text and objects according to the choice of its creator. Source: Wikipedia.

**Shopping list definition: List of things to buy, shopping list. Source: Wikipedia.

3/ Additional optionsBelow you will find the detailed list of additional options (not obligatory) which are possible to add to the Premier Service and the Seasonal Service:

Each option adds to the selected service:
Example: Premier Service (15 articles) + additional option 4 Extra furniture (4 articles) = 19 articles in total (details = 15 articles + 4 articles).

The selection of additional articles may vary depending on the choice made by the customer in the request form. The Good Maison is free to select the most relevant articles for each request.

- Option 4 Extra Furniture: Addition of 4 extra furniture articles.
- Option 8 Extra Furniture: Addition of 8 extra furniture articles.
- Option 4 Extra Objects: Addition of 4 extra object articles.
- Option 8 Extra Items: Addition of 8 extra object articles.

We reserve the right, but have no obligation, to limit the sale of our Services to any particular person, geographic region or jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the services we offer. All descriptions of services and pricing are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue the sale of a Service at any time. Any offer for service on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other material purchased or otherwise obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. DELIVERY OF THE SERVICE
The service will be provided in accordance with the specific terms and conditions specified on this website. The delivery time is five working days for the Premier Service and three working days for the Seasonal Service.

The service will be sent from our email address to the email address provided by the customer (customer's email retrieved after completing and finalizing a request via our Typeform form) and downloadable in PDF format, using a secure and unique internet link via the download platform, WeTransfer (wetransfer.com).

For any problems with your purchase or your WeTransfer link, please contact us immediately by email: hello.thegoodmaison@gmail.com.

Our purchased services will be available on the WeTransfer platform and accessible via the WeTransfer link received by email for a maximum period of 3 months. Once this period has passed, the link will be automatically deleted and your purchase will no longer be accessible.
7. WITHDRAWAL PERIOD
In accordance with article L221-18 of the Consumer Code, the Customer has a withdrawal period of 14 days from the conclusion of the contract to exercise his right of withdrawal.

However, the right of withdrawal does not apply to the following purchases:Digital content provided on an intangible medium and subscription contract for these services whose execution began with your agreement and for which you have waived your right of withdrawal (for example, a downloaded film).
8. ACCURACY OF BILLING
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by the same customer, the same credit card, and/or orders using the same billing address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or telephone number provided at the time the order was made.
9. OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that we provide access to such tools “as is, Typeform, Stripe, WeTransfer and Cookiebot by Usercentrics” and “subject to availability” without warranties, representations or conditions of any kind and without any approval. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own discretion and risk. In addition, it is your responsibility to inquire about and accept the terms on which such tools are provided by the applicable third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use.
10. THIRD-PARTY LINKS
Certain content, products and services accessible through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We have no obligation to examine or evaluate their contents or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions related to these third-party websites. Please review the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.
11. COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'Comments'), you grant us the right, at any time, without restriction, to modify, copy, publish, distribute, translate and use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments provided; or (3) respond to comments.

We may, but have no obligation to, remove content and accounts containing content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of a party or these Terms of Use.

You agree that your comments shall not in any way violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us or third-parties as to the origin of any comments. You are entirely responsible for all comments you make and their accuracy. We take no responsibility for any comments posted by you or any third-party.
12. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law. No specific update or refresh date applied in the Service or on any related website can be set to indicate that all information in the Service or on any related website has been modified or updated.
13. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:

(a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any local ordinance or international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or of any related website, as well as other websites or of the Internet; (g) to collect or track the personal information of others; (h) to spam, phish, hijack, extort, crawl, or crawl the web; (i) for lewd or immoral purposes; or (j) to disrupt or circumvent the security measures of the Service or any related sites, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any usage prohibitions.
14. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
The Seller undertakes to provide the services diligently and professionally. However, the Seller cannot be held responsible for disruptions or malfunctions resulting from the use of the internet network.

We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, delay-free or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “subject to availability” for your use, without representation, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, adaptation for a particular purpose, durability, title and non-infringement.

Under no circumstances will The Good Maison be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including but not limited to lost profits, income, savings or data, replacement costs or other similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any service using it herein, or any other claim relating in any way to your use of the Service or any product, including but not limited to errors or omissions in any content, or any loss or damage arising use of the Service or content posted, transmitted or made accessible through the Service, even if you have been advised of the possibility of their occurrence. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.
15. COMPENSATION
You agree to indemnify, defend and hold The Good Maison harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or resulting from your violation of these Terms of Use, use or the materials they refer to, or your violation of any laws or rights of a third party.
16. SEVERABILITY
In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Use, without this judgment affecting the validity and applicability of the other provisions.
17. ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use or any other policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service . They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.
18. APPLICABLE LAW AND SETTLEMENT OF DISPUTES
These General Conditions of Sale and General Conditions of Use (Terms of Service & Use) are subject to French law. In the event of a dispute, the parties will endeavor to reach an amicable agreement. Failing this, the dispute will be subject to the exclusive jurisdiction of the French courts.

Online dispute resolution - Domestic or EU purchases (Online service):
https://www.service-public.fr/particuliers/vosdroits/R48100?lang=en
19. PERSONAL DATA (C.N.I.L)
The Seller undertakes to process the Customer's personal data in accordance with its confidentiality policy available on The Good Maison website.

In accordance with article 34 of law 78-17 of January 6, 1978, known as the Data Protection Act, the Customer has the right to access, modify, rectify and delete his personal data. The Customer can exercise this right by sending an email to hello.thegoodmaison@gmail.com.
20. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE AND
GENERAL CONDITIONS OF USE (TERMS OF SERVICE & USE)
Use of the services offered by The Good Maison implies unreserved acceptance of these General Conditions of Sale and General Conditions of Use (Terms of Service & Use). Any Customer acknowledges having read it and expressly accepts the terms. The General Conditions of Sale and General Conditions of Use (Terms of Service & Use) are accessible at any time on thegoodmaison.com website.
21. MODIFICATIONS MADE TO THE GENERAL CONDITIONS OF SALE AND
GENERAL CONDITIONS OF USE (TERMS OF SERVICE & USE)
You can review the most current version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting such updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. By continuing to access or use our website and the Service following the posting of changes to these Terms of Use, you accept those changes.
22. CUSTOMER SERVICE
For any information or questions about an order, our customer service is available from Monday to Friday (excluding public holidays) by email at hello.thegoodmaison@gmail.com.
23. CONTACT
For any questions regarding the General Conditions of Sale and General Conditions of Use (Terms of Service & Use), please contact The Good Maison at hello.thegoodmaison@gmail.com.
Last modified date: 11/30/2023.